System-Managed User Accounts
Vault uses System-Managed User accounts to enable certain features or functionality, execute various actions and processes, and are used to deploy updates to your Vault. These user accounts are not included in license counts.
- Application Owner
- Java SDK Service Account
- System
Veeva Admins
Two Active named Veeva Admins from the Veeva Basics team will be listed in your Vault. These users can access your Vault for troubleshooting, Vault setup activities, migration, and release preparation. These users are fully trained, follow Veeva’s internal security and access governance policies, and only access customer Vaults when required for operational support or product maintenance purposes.
Note
These accounts do consume user licenses, however, they use the two provided complimentary licenses and do not count toward licenses you have paid for.
