Resolve an Annotation

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Last updated: Jan 30, 2026
Who can complete this task? Veeva PromoMats Basics: Agency, Content Manager, Material Coordinator, Medical, Legal, Regulatory

To resolve an annotation:

  1. Open the document.
  2. Click the annotation, then click Resolve annotation (). Screenshot of the resolve annotation button
  3. If you’re not able to find annotations that you know are on the document, you may have them hidden. Perform the following checks to ensure they’re visible:
    1. Click Show Annotations (). If annotations are currently shown, this button becomes Hide Annotations, and displays an icon with the number of annotations on the document. Screenshot of the show annotations button
    2. Ensure the filter () is set to display unresolved annotations. Screenshot of the filter annotations button
Warning All annotations must be resolved before a document is able to enter the Approved for Production state. Unresolved annotations will result in a message stating that the document doesn’t meet the required criteria: Annotations (Unresolved) equals 0.