Create a Medical Interaction

Last updated: Apr 17, 2026
Who can complete this task? Vault CRM Basics: Medical User

Create a Medical Interaction via Calendar

  1. Navigate to Medical CRM > My Schedule. Screenshot step 1
  2. Click a timeslot, then click Add Medical Interaction. Screenshot step 2
  3. Enter a Name.
  4. Select the Date and Duration.
  5. Select the Channel.
  6. Click + to add an Attendee. Screenshot steps 3-6
  7. Select the appropriate account, then click Close. Screenshot step 7
  8. Click Save. Screenshot step 8

Create a Medical Interaction via Scheduler

  1. Navigate to Medical CRM > My Schedule. Screenshot step 1
  2. Click the Scheduler to pull out the tab.
  3. Drag and drop the account to the calendar at the desired time. Screenshot step 3
  4. Click the medical interaction > Actions () > Edit. Screenshot step 4
  5. Make any desired edits, such as changing the Name, Duration adding Meeting Materials or an Agenda, Discussions or Medical Insights.
  6. Click Save. Screenshot steps 5-6