Offboard a User

When a user leaves your organization, follow this checklist to ensure a smooth transition.

• If the user leaving is a domain admin, they should make a different user a domain admin before they leave.

  Important Sandbox and Production environments are on different domains and are not linked. Make sure you have a Domain Admin in both environments.

• If the user owns documents, reassign them to an active user in the sharing settings. Use bulk document actions to update multiple files at once.

• Set the user as Inactive.