Watch this video or read the content below to learn more about how to unlock LearnGxP courses.
Each LearnGxP course includes a quiz at the end to reinforce key concepts. To receive completion credit, learners must achieve a passing score of 80% or higher.
Learners are given three attempts to pass the quiz. If all attempts are used without achieving a passing score, the course will be locked, and a Training Admin will need to reset the learner’s progress to allow for additional attempts.
To unlock a course, Training Admins should:
- Navigate to Reports & Dashboards > Reports.
- Launch the Locked E-Learning Training report to view the current list of Learners and their corresponding locked training assignments.
- Locate and select the E-Learning Content Status (ELCS) record for the Training Assignment you wish to unlock.
- Select Reset Learner’s Course Progress from the All Actions menu.