Create a User

Last updated: Dec 5, 2025
Who can complete this task? Veeva LIMS Basics: Vault Admin

Domain User

To create a Domain User:

  1. Navigate to Design & Admin > Users, and click Create

    Screenshot step 1

  2. On the Create User page, select Create Domain User from the Domain User drop-down. If a user record for one of your users already exists in one of your other domains, such as Quality Basics or RIM Basics, you can select that existing user to automatically populate some of the user’s information.

    Screenshot step 2

  3. If the user does not exist in any other domain, in the Create Domain User dialog, enter the user’s First Name, Last Name, User Name, and Email. Then click Save to create the Domain User.

    Note Avoid using mixed case in user names. For example, use first.last instead of First.Last.

    Screenshot step 3

  4. Optional: Enter the user’s Mobile phone number.

    Screenshot step 4

  5. Optional: Enter the user’s Manager and Title.

    Screenshot step 5

  6. Optional: Click Edit in the Image field, upload an image to use for the user’s record, and click OK.

    Screenshot step 6

  7. Select a Language and Locale for the user. These options control localization options for the user, such as number and date formats and label language, and will populate based on the settings of the same name in the Domain User record.

    Screenshot step 7

  8. Select a Timezone for the user. Vault stores time and date information in UTC (Coordinated Universal Time) but displays that information to users in their local time zones.

    Screenshot step 8

  9. Select the user’s Security Profile and the appropriate LIMS Roles, if necessary.

    Screenshot step 9

  10. Select a Security Policy. Vault requires all new users not using SSO (Single Sign-On) to update their password the first time they log in. If your organization uses SSO, select SSO in the dropdown and enter the user’s Federated ID to associate the user record with the user ID used for SSO.

  11. Select the Activation Date if you want the account to become active at a later date, otherwise click Today.

  12. Ensure that Send Welcome Email on Activation Date is checked if you want the user to receive a welcome email.

  13. Click Save. New users are active immediately unless you select a later activation date.

    Screenshot steps 10, 11, 12, 13

Cross-Domain User

Note If you are using cross-domain users for the purpose of linking a user’s production user with their sandbox user, first create the user in your production environment. Then create the user as a cross-domain user in your sandbox environment.

To create a Cross-Domain User:

  1. Navigate to the Design & Admin > Users tab and select Create Cross Domain User from the All Actions menu.

    Screenshot step 1

  2. In the Create Cross Domain User dialog, enter the full User Name of the existing user.

  3. Select the Security Profile and LIMS license type.

  4. Click Save to save the Cross-Domain User information. Vault automatically populates the remaining required profile fields based on the existing user information from the home domain.

    Screenshot steps 2, 3, 4

  5. If applicable, click the edit icon () and select the appropriate LIMS Roles. Then click Save.