Approve a Qualification

Last updated: Dec 5, 2025
Who can complete this task? Veeva Quality Basics: QA Approver

After the Qualification Owner has completed a qualification, the QA Approver will receive a Quality Approval task.

Approve a Qualification

To approve a qualification:

  1. Click the task link.

    Screenshot step 1

  2. Review the Organization Details, Qualification Details, and Qualification records. Make sure you review the individual qualification decision for each qualification.

    Screenshot step 2

    Screenshot step 2

    Note The Qualification Decision column shows the decisions that you are asking QA to sign off on, but it is not official until that approval is complete. QA needs to approve any decision you propose, Approved, Not Approved, or Retired.

    When approving a requalification, you may notice different status in the Lifecycle State column vs. the Qualification Decision column. Lifecycle State shows the current state, while Qualification Decision shows the proposed decisions you are being asked to approve.
  3. Click Complete to complete the task.

    Screenshot step 3

  4. Provide your Verdict.

    • Approve - Confirm Qualification Decision - Select this verdict if you agree with the qualification decisions made by the Qualification Owner and provide your eSignature.

      Note By providing your approval, you are not necessarily deciding if an external site is approved, but rather you are approving the decision of the qualification owner.

      For example, if the Qualification Owner indicated that the External Site was not approved for a particular Material or Service, your approval indicates that you agree that the site should not be approved for that material or service.
    • Reject - Update Qualification - Select this verdict if further work is required and provide a reason.

  5. Click Complete.

    Screenshot steps 4 and 5

The Qualification record(s) change to Approved, Not Approved, or Retired, as applicable.

Screenshot lifecycle states

Note Lifecycle states for Qualifications, External Sites, and External Organizations roll up. If at least one Qualification for a site is Approved, the External Site is Approved and the parent External Organization is Approved.