Investigate a Standalone CAPA
Last updated: Apr 17, 2026
Who can complete this task?
Veeva Quality Basics: Standalone CAPA Owner
When a Standalone CAPA is created, the Standalone CAPA Owner will receive a task to complete the CAPA plan. The Standalone CAPA Owner can optionally create one or more investigations to determine the root cause of the issue.
This is helpful when, for example, you create a standalone CAPA because during an effectiveness check for a previous CAPA plan, you discover the CAPA plan was not effective. Now you want to investigate and identify one or more root causes as to why the previous CAPA plan was not effective.
To create an investigation for a Standalone CAPA:
Select the task to complete the Standalone CAPA plan
Expand the Investigations section and click Create.
Complete the investigation details, including the Current Due Date and click Save.
Click Manage Team.
Select an investigation Owner and click Save.
The investigation owner will need to complete the investigation and provide the results. The person who created the investigation will be notified when the investigation is complete.