Complete an External Training Verification Task

Who can complete this task? Veeva Quality Basics Training Admin

Some external training assignments require the Learner to upload proof that they completed the training, and the Learner’s manager or a Training Admin must review the proof and verify that the training assignment is complete.

If you are the Learner’s manager, a Verify External Training task is automatically assigned to you after the Learner submits their assignment and is displayed in your All Tasks view. If the Learner does not have an associated manager, a Verify External Training task is made available to all Training Admins.

Complete the following steps to complete a training verification task:

  1. Navigate to Training Admin > Home to view your tasks.
  2. If you are a Training Admin, click the Available Tasks view and click Accept on the Verify External Training task to assign the task to yourself. If you are a manager, the Learner’s Verify External Training task is automatically assigned to you.
  3. Click the All Tasks view and click Complete on the Verify External Training task.
  4. On the External Training Assignment page, expand the Attachments section and click the file link of the attached proof. Vault opens the attachment.
  5. Review the attachment and determine whether the proof is appropriate for indicating completion.
  6. Click Complete on the Verify External Training banner at the top of the page.
  7. In the Verify External Training dialog, select the appropriate verdict:
    • If the proof does not meet the completion criteria, click Reject and enter your Reason for rejection.
    • If the proof meets the completion criteria, click Accept, enter any optional comments, and enter your Username and Password.
  8. Click Continue. Vault saves your verdict and closes the External Training Verification task. If you selected Accept, Vault marks the Learner’s task as Complete. If you selected Reject, Vault assigns a Resubmit External Training task to the Learner and includes your reason for rejection.