| Restart A Cancelled Monitoring Event | Cancelled monitoring events can now be restarted to enter the Planning state if cancelled in error. |
Clinical Basics | CTMS | No | No | Medium | |
| Study-Specific User Access To Study And Vault Report | The User Access to Study and Vault report now prompts for users on a specific study when opening the report. |
Clinical Basics | CTMS eTMF | No | No | Medium | |
| New Standard Study Team Roles | New standard site-facing Study Team Roles have been added: Budgets & Contracts, Data Coordinator, Other Non-Investigator, Pharmacist, Regulatory Coordinator, and Research Nurse. |
Clinical Basics | CTMS eTMF | No | Yes | Medium | |
| Email To Vault: Bounce Notifications | Email to Vault functionality now sends a notification to the sender if an email is bounced from Vault. |
Clinical Basics | CTMS eTMF | No | No | Medium | |
| Severity Picklist Values Name Change | Severity picklist values for Issues have been updated from Major/Minor to Important/Non-Important. |
Clinical Basics | CTMS | No | No | Medium | |
| Retirement of "Person" Person Type | To improve data quality and ensure accurate study data, the generic “Person” Person Type has been retired. Users should now select a more specific value from the available picklist options. |
Clinical Basics | CTMS eTMF | No | No | Medium | |
| Streamlined Location Page Layout | To streamline the page and improve focus on core location details, the Location Type field is no longer displayed on the Location page layout. |
Clinical Basics | CTMS eTMF | No | No | Low | |
| Streamlined Organization Page Layout | To streamline the page and improve focus on core organization details, the Associated Users section is no longer displayed on the Organization page layout. The “Vendor” Organization type page layout also no longer includes the Vendor Subtype field. |
Clinical Basics | CTMS eTMF | No | No | Medium | |
| New Flash Report: Overdue Tasks By User | A weekly flash report is now available of all users with overdue tasks (document workflow tasks or quality issues) to ensure active TMF Management and timeliness. Users with an overdue task receive an email notification when the report is run. |
Clinical Basics | eTMF | No | No | Medium | |
| Rim<>Clin Connection Study-Specific | Admins must now opt each study in their Clinical Vault into the RIM<>ClinOps connection by selecting “Yes” for “Connect to RIM”. All existing studies must also be updated. Newly created studies now default to “No,”" and must also be set to “Yes” if they should be included in the Connection. Our product owners will be in touch if any action is required for you. |
Clinical Basics
RIM Basics | eTMF Submissions Archive Submissions Publishing Submissions | No | Yes | High | Learn More → |
| Study Site And Site Personnel Help Section Roles | The Study Site and Create Site Personnel Help sections have been updated to reflect the new site-level roles. |
Clinical Basics | CTMS eTMF | No | No | Low | |
| Edit Permissions For Study Managers And Monitors | Study Managers and Monitors now have the ability to edit Issues and Monitoring Follow Up Items in the Resolved state. |
Clinical Basics | CTMS | No | No | Low | |
| Trip Report Question Sharing Visibility | TMF Managers, Study Contributors, and Study Viewers can now view Trip Report Questions on Monitoring Visits. |
Clinical Basics | CTMS | No | No | Low | |
| Transferred Document Report New Fields | The Transferred Documents (Active) and (Archived) reports now include Source Document Name and Number. |
Clinical Basics | eTMF | No | Yes | Low | |
| Unified Vault Admin Permissions | All CTMS permissions are now part of the unified Vault Admin profile, removing the need for a separate CTMS Vault Admin profile. As such, the CTMS Vault Admin profile has been removed. |
Clinical Basics | CTMS | No | No | High | |
| User Timeout Settings Configuration | Domain Admins can now configure user timeout settings. Note that this setting applies to all Vaults within the domain. |
All Basics Apps | General | No | Yes | Medium | |
| Coming Soon: LIMS Basics | Veeva LIMS Basics is now available for early adopters. Contact your Account Partner for more information. |
Quality Basics | LIMS | No | No | Medium | |
| Read-Only User In-Progress Content Permissions | Read-only users can now view in-progress content in as well as Approved documents. Additionally, a new View Non-Steady State Documents field is available in the User Access Details section on the Users Admin Tab, which grants read-only users visibility to in-progress content. |
Commercial Basics | PromoMats | No | Yes | Medium | |
| Country Configuration Settings | A new Country Settings tab is now available for Vault Admins that enables easy management of country-specific settings. Default Material Expiration Date sets the standard expiration timeframe for materials, and Approved with Changes Lifecycle determines whether the Approved with Changes option is enabled within the Material lifecycle for that country. |
Commercial Basics | PromoMats | No | No | Medium | Learn More → |
| Approved With Changes | A new Approved with Changes verdict is now available during MLR Approval. This workflow option gives Approvers the ability to indicate that a material is substantively approved but requires minor edits. |
Commercial Basics | PromoMats | No | No | Medium | Learn More → |
| eCTD Compliance Package Generation & Regulatory Submissions Tab Collection | You can now generate pre-clearance and post-marketing eCTD compliance packages directly from PromoMats Basics. A new tab collection, Regulatory Submissions, is now available to users with the Submission Coordinator system assignment. |
Commercial Basics | PromoMats | No | No | Medium | Learn More → |
| Document Owner Annotation Deletion | Document Owners can now delete individual annotations and replies created by any user. |
Commercial Basics | PromoMats | No | No | Low | |
| Supplier Quality Management (SQM) | In QMS, you can now qualify external sites, such as suppliers, CROs, labs, etc. as a provider of one or more materials and/or services. |
Quality Basics | QMS | No | No | Medium | Learn More → |
| Document Confidentiality | A new Confidential field now drives visibility to a document. If “Yes” is selected, only admins and document control can see the document. Other users can only see the document when assigned a task or when manually added as a Viewer to the sharing settings. If Confidential is set to “No”, users can see the document in its steady state. Click “Learn More” to understand the impact. Our product owners will be in touch if any action is required for you. |
Quality Basics | QualityDocs | Yes | Yes | High | Learn More → |
| Move From Product To Material | Data previously named a “Product” is now named a “Material.” Materials can then be further classified into what type of material they are, enabling a broader range of materials to be captured within the system, such as APIs, intermediates, and more. All existing records have been classified with a type of “Finished Product”, however this value can be updated by Vault and Quality Admins as needed. |
Quality Basics | QMS QualityDocs | No | No | Medium | Learn More → |
| Standard Field Migration | To align with Veeva’s most up-to-date data model, several fields have been migrated from previous “custom” fields to new “standard” fields that are provided with the application. From the UI, these new fields look and function the same as before. However, the Last Modified Date and audit trail reflect that this migration occurred. If a user has a saved view referencing one of the old custom fields and find that it is no longer working, they need to update their view with the new field. |
Quality Basics | QMS QualityDocs Training | No | No | Low | |
| Approver Training Credit | Document approvers now automatically receive training credit for any documents they sign off on and do not receive a training assignment. |
Quality Basics | Training | No | Yes | High | |
| Assign Current Effective Training | When a Draft to Effective document is upversioned and Issued (2.0), new learners now have to train on both the Issued version (2.0) and current Effective version (1.0). This closes the gap of having new users only trained on what is coming effective in the future and not in what is currently effective. |
Quality Basics | Training | No | No | Medium | |
| Locked Security After Inactivation | The Security Profile and System Assignments fields are now locked for inactive users. If a user needs to be activated again with different permissions, these can be changed immediately following activation. |
Quality Basics | QMS QualityDocs Training | No | No | Low | |
| Improved Mark as Final Control | To ensure consistent quality review, the ability to mark an Initial to Final document directly as Final is now restricted to Document Control. Other users are now required to send the document for QC. |
Quality Basics | QualityDocs | No | Yes | High | |
| Impact Assessment Subtab | A new Impact Assessments subtab has been added to the Actions tab to enable easy viewing of all impact assessments stemming from change controls. |
Quality Basics | QMS | No | Yes | Medium | |
| New And Updated Effective Documents and Offboarding Reports | Several new reports are now available to more easily view effective documents and to support smoother offboarding. Course Code is now included in the Training Requirements with Documents report. Lifecycle State filters are now available in training matrix reports. |
Quality Basics | QualityDocs Training | No | Yes | Low | |
| Allow Editing Facilitated Training | Training assignments can now be removed from a facilitated training record in the Created state if they were incorrectly included during initial creation. |
Quality Basics | Training | No | Yes | Medium | |
| Notification Of Locked Quiz | Training admins and managers are now notified when a learner fails their final attempt at a quiz and become locked out. |
Quality Basics | Training | No | Yes | Medium | |
| Library References During Amendment | Library References can now be added during amendments. |
Quality Basics | QMS | No | Yes | Medium | |
| New TRIA Alerts | Training Admins now see an alert next to the “Due Date for Training on Revision” and the “Require Updated Quiz” fields on TRIA records, ensuring they know the impact their decision have on the related training assignments. They also see alerts on training requirement records, next to the “Quiz Required” and Recurrence fields. |
Quality Basics | Training | No | No | Low | |
| Self-Enrolled And Direct Assignment Due Dates | Self-enrolled training longer have due dates, and due dates are now optional for direct assignments. |
Quality Basics | Training | No | No | Medium | |
| Automatic Document Check-In | Documents checked out for collaborative authoring are now automatically checked back in upon completion of the workflow owner’s review. |
Quality Basics | QualityDocs | No | No | Medium | |
| Additional Task Reminders | Additional task reminders are now sent 5 days prior to the due date for CAPA actions, change actions, and effectiveness checks. |
Quality Basics | QMS | No | Yes | Low | |
| New Reporting Tags | New tags are now available in reports to enable more granular filtering. |
Quality Basics | QMS QualityDocs Training | No | No | Low | |
| Increase Training To Hourly | Training is now evaluated on an hourly basis, at the half hour mark, rather than overnight. This means that if training is added to a learner’s matrix, they only need to wait a maximum of 60 minutes before it is assigned. While actively working on updates to the training matrix, it is recommended to leave records in an Initiated state so that training is not sent out before it is fully ready. |
Quality Basics | Training | No | Yes | High | |
| Audit Amendment | Amendments can now be requested on audits from both the Closed and Pending Finding Closure states. Similar to other processes, this amendment allows for the controlled addition of comments and attachments after the record has been approved. |
Quality Basics | QMS | No | Yes | Medium | |
| Audit Reporting Cancellation | Users can now request to cancel an audit while it is in the In Audit Reporting state. |
Quality Basics | QMS | No | Yes | Medium | |
| Template Enhancements | New filters are now available on the Template Document Type field on Master Form Templates and Master Templates, which only show relevant document types for each and help further clarify their use cases. The Template Document Type field is now locked after approval, as updating this value requires a new version to be approved before the template becomes available for use. Additionally, source documents of Master Templates can now be downloaded. |
Quality Basics | QualityDocs | No | Yes | Low | |
| Centralized Relationships Panel | All document relationships can now be viewed and managed through the Quality Relationships panel. Therefore, the Relationships panel was duplicative and has been removed. |
Quality Basics | QualityDocs | No | Yes | Medium | |
| LearnGxP Certification Download | Users now no longer need to populate the Includes LearnGxP Content field. The system now identifies training requirements that were automatically created for LearnGxP courses in order to allow the download of the certificate of completion. |
Quality Basics | Training | No | No | Low | |
| External Organization Field On All Types | The External Organization field, previously labeled Document Supplier, is now available on all document types. |
Quality Basics | QualityDocs | No | Yes | Medium | |
| Supplier Changed To External Organization | The organization type of “Supplier” is now “External Organization.” This allows for a broader range of external parties to be captured in the system. This change is also reflected in field labels and text throughout the system, such as the Document Supplier field being relabeled to External Organization and the “Audits & Supplier Management” tab being relabeled to “Audits & Organizations.” |
Quality Basics | QMS QualityDocs | No | No | Medium | |
| Child Record Cancellation | When an impact assessment workflow is cancelled, the initial details can now be edited or the impact assessment can be cancelled. CAPA action and effectiveness check cancellation requests now require a reason to be provided. |
Quality Basics | QMS | No | Yes | Medium | |
| Manager Overdue Reminder | Managers now receive a notification when a direct report’s training goes overdue. |
Quality Basics | Training | No | Yes | Low | |
| Add Library Reference During Change Execution | Library References can now be added to a change control during the In Change Execution state. |
Quality Basics | QMS | No | Yes | Low | |
| New Organization Types | New values of CPO, CRO, distributor, laboratory, and partner were added to the Type dropdown for external organizations. The value of Vendor was inactivated, as this value is more generic and with the expanded list the specific type of vendor should be selected. |
Quality Basics | QMS QualityDocs | No | Yes | Low | |
| Create Job Title From User | New job titles can now be created directly from the dropdown on a user’s profile. |
Quality Basics | QMS QualityDocs Training | No | Yes | Low | |
| Migration Admin Actions | An new action is now available to set the E-Learning Standard for documents migrated in directly as Effective. Vault Admins can now delete steady state documents in order to support migration issues. |
Quality Basics | QualityDocs | No | No | Low | |
| New Flash Report: Overdue Training | A new report is now sent weekly to users if they have overdue training. |
Quality Basics | Training | No | Yes | Medium | |
| Periodic Review Flash Reports | Reports now send weekly to document owners if they determined that a document should be revised or made obsolete during a periodic review, but had not yet completed the process. |
Quality Basics | QualityDocs | No | No | Medium | |
| New Document Viewer Security Profile | A new security profile called Document Viewer is now available. Document Viewers can see all documents in the general lifecycle that are in an Approved state, and can participate in document workflows. Document Viewers are simply Document Participants that, by default, can view all Approved documents but cannot create any new documents. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Medium | |
| New Reports: Correspondence With HAQs and Correspondence With Commitments | Two new reports are now available to be run directly from any document in which Health Authority Question and Commitment Extraction is available. These reports allow users to see key details about those records that are associated to that specific document. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | No | Low | |
| Enhanced Workflow Cancellation Behavior | When a workflow is cancelled, any documents that are checked out to Collaborative Authoring are now automatically checked back in and up-versioned upon cancellation. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | No | Medium | |
| Improved Applicant Creation | To assist customers with publishing enabled, the organization record used for Applicant information now has updated help text and defaults the organization type. |
RIM Basics | Submissions Publishing | No | No | Low | |
| Temporary Roles Assigned During Workflows | A new Retain Roles Until Workflow Completion field on workflows allows workflow owners to designate if they wish for workflow participants to retain their temporary roles on a document until either their task is completed (when set to “No”) or the entire workflow is completed (when set to “Yes”). The current behavior prior to this release is equivalent to selecting ’no'. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | High | |
| Vault Admin Approved Binder Permissions | For Approved Binders, Vault Admins now have the ability to edit fields, such as Product Family, Applications, Submissions, etc. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Medium | |
| New Commitment Description Field | A new Commitment Description field is now available on the Commitment record now that the name field is auto-generated during Commitment extraction. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Low | |
| Document Links in Notifications | The authoring/review task notification which lists the document(s) sent now takes you to the latest version of the document(s) rather than the version from which the task was originally sent. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | No | Medium | |
| New Submission Records Submitted State | A new Submitted state is now available for submissions sent to a Health Authority that are pending final confirmations prior to being placed in the Archived state. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Medium | |
| New Validation Criteria Version Field | Submission Managers now have access to the new Validation Criteria Version Submission field. This field defaults from the associated Application record, which was previously editable by Admins only. |
RIM Basics | Submissions Publishing | No | No | Low | |
| Document Owner and Admin 'Change Owner' Permissions | Document Owners, Vault Admins, and RIM Admins now have the ability to Change Owner on General Lifecycle documents in the In Approval, In Authoring/Review, and Superseded states. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Low | |
| Clinical and Nonclinical Study Report Binders | Clinical and Nonclinical Study Report Binders can now be created. |
RIM Basics | Submissions | No | Yes | Medium | |
| Document Participant And Document Viewer Permissions | For tighter control of document security, Document Participants must now classify documents upon creation. This also ensures that Document Viewers cannot create any new documents (classified or unclassified). With this update, both of these profiles can no longer utilize the Document Inbox. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | No | Low | |
| New Report: All Versions Of Documents Related To A Submission | This new report allows you to quickly identify which documents (and their corresponding versions) are related to a given submission, which can be helpful when there is a need to delete an entire Submission record. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Low | |
| New Report: Active Users | This new report allows Vault Admins and RIM Admins to export a list of all active users to PDF. This capability is not available from the standard Users Page, which only supports Excel and CSV exports. |
RIM Basics | Submissions Archive Submissions Publishing Submissions | No | Yes | Low | |
| Workflow Task Reminders | Task reminders are now set on workflows to remind users of any outstanding tasks 1 day before and 1 day after the task’s due date. |
RIM Basics | Submissions | No | Yes | Low | |
| Workload Quarterly Report Columns Updated | Columns on the Workload Quarterly report are now updated to show key fields for Regulatory Objectives and the corresponding Submissions. |
RIM Basics | Submissions | No | Yes | Low | |
| Application Chronology Report Columns Updated | Columns within the Application Chronology report are now updated to show Correspondence prior to Submissions, Regulatory Objectives and Commitments. |
RIM Basics | Submissions | No | Yes | Low | |
| Audit Frequency Fields | New fields have been added to external organizations to track their audit Frequency, Last Audit Date, and Next Audit Date. These dates are automatically populated as audits are conducted, and can be used to assist with audit planning. |
Quality Basics | QMS | No | No | Medium | |