Introducing Veeva AI

Important Veeva did not create the LLM that Veeva AI uses, and it is never trained using your data.

Veeva AI, comprised of the Quick Check Agent and the Content Agent, are generative AI tools designed to accelerate the MLR process in Veeva PromoMats Basics by proactively detecting issues in materials, answering questions about materials, and more.

Quick Check Agent

Quick Check Agent helps content owners and coordinators prepare their documents for MLR review by detecting common issues before submission. It uses a Large Language Model (LLM) to minimize unnecessary rejections during review and accelerates time to approval.

You can use Quick Check Agent to check for:

  • Spelling
  • Grammar
  • Phrasing
  • Boxed Warnings (United States materials only)
  • Important Safety Information (United States materials only)

You can access Quick Check Agent right from a material.

Screenshot

How to Use Quick Check Agent

Watch this video (3 min) to learn how to use the Quick Check Agent after the 26R1 release.

Having trouble viewing the video? Open it in a new tab.

Content Agent

The Content Agent is Veeva-aware, meaning that it understands Vault structure and document fields and uses this understanding to provide accurate, context-aware responses. It avoids guessing on ambiguous data in charts or images, reporting uncertanties to you instead.

The Content Agent comes with a pre-built prompt for a Reviewer Summary, which provides an overview of the material that includes important callouts if there are issues in the document, such as incorrect classification.

You can also ask or request from the Content Agent things like:

  • How long would it take me to review this document?
  • List the claims in this document and group them by page

You can access the Content Agent’s AI chat in your Vault header when looking at a material.

Screenshot

How to Use Content Agent

Watch this video (2 min) to learn how to use the Content Agent after the 26R1 release.

Having trouble viewing the video? Open it in a new tab.