Production Gateway Profile Setup

Prerequisites

  • Previous steps successfully completed.

Procedure

Note This information below must be provided to Veeva to perform on your behalf. You can submit a ticket to GSC with the certificates and the needed details below.
  1. Login to the Production Vault and navigate to ADMIN section > Settings > Gateway Profiles > eu_ema_esub_v and click Edit.

  2. Details section

    • Description (optional)
    • Sponsor Email Address (email of the person authorised for communication on behalf of the applicant introduced in the registration form)
  3. AS2 Profile Configuration section

    • Vault AS2 URL (set by Vault RIM)
    • Sponsor Certificate (user should upload the certificate .pfx or .p12 containing both public and private certificate)
    • Sponsor Certificate Password (password of the your certificate)
    • Sponsor Certificate Expiration Date (automatically calculated based on the attached certificate when the profile is saved)
    • Sponsor ID (routing ID as stated in the document received from EMA eSub Account Request, step 5 for “PRODUCTION” environment):

    Screenshot step 3

    • Health Authority Certificate (public certificate (for Production) received by EMA)
    • Health Authority Certificate Expiration Date (automatically counted based on the attached certificate when the profile is saved)
    • Health Authority ID: ESUBPROD (as stated in the document received from EMA eSub Account Request, step 4)
    • Health Authority URL: http://pgateway.ema.europa.eu:8080/exchange/ESUBPROD
    • Gateway User Required (automatically selected)
    • Gateway User (user to be selected from the list of active Vault RIM users)
    • Encryption Algorithm (leave blank, not applicable for EMA Gateway connection)
    • Signing Algorithm (leave blank, not applicable for EMA Gateway connection)

    Click Save

  4. Click Activate to activate the profile.

  5. Open a support ticket with EMA with the following text:

    Provide the following information to the FDA in an email as follows:

    Please activate the PROD connection for EMA Gateway:

    SPONSOR ID defined in the PRODUCTION Gateway

    AS2: copy of the Vault AS2 URL in the PRODUCTION Gateway Profile

    ESUBPROD Environment:: http://pgateway.ema.europa.eu:8080/exchange/ESUBPROD

    The certificate remains unchanged

  6. Wait for EMA´s confirmation

  • If EMA sends a print screen of their PROD setup, confirm that the Routing ID and URL is the correct one.
  • If EMA does not send a print screen of their PROD setup, ask EMA to provide it and make a review.
Note Oftentimes there is an issue in the URL which is stored on the EMA side.