FDA ESG AS2 Account Request

Prerequisites

Procedure

  1. Open the FDA page: Setting up an AS2 Account Checklist.

  2. Create/Locate your Letter of Non-Repudiation Agreement.

    • You must prepare this letter

      (Note: if you were previously a WebTrader user and have already created the letter, that same letter can be used in this request as well).

    • FDA provides information and samples at this link.

  3. Obtain Personal Certificate

    • FDA provides information on obtaining Digital Certificates

    • Certificate should be purchased in the name of the person that requested the ESG account. This user’s name, email address and certificate password will need to match configuration entered into Veeva at a later step.

    • The certificate should be marked as exportable when imported into the user’s System.

    • The user must record their password for the exported .pfx certificate.

    • The same certificate may be used for multiple environments (both Sandbox and Production)

    • The FDA Free certificate generation tool cannot be used for AS2 accounts

    • See Section 4 for detailed instructions on Importing and Exporting the Public and Private Keys.

  4. Download FileCatalyst Transfer Agent

    Ensure the user’s systems settings meet the following requirements:

    • Multi-core x64 CPU

    • 8GB of RAM recommended on the machine

    • HDD or SSD with 10GB of install space for software

    • Confirm compatible operating system & web browser

    From the USP portal - download the FileCatalyst Transfer Agent and install

  5. Register for a NextGen AS2 Account